- Collaborate with department leaders and employees to identify workflow inefficiencies, repetitive tasks, and operational bottlenecks.
- Design, develop, deploy, and maintain AI-assisted workflows, business automations, integrations, and internal applications.
- Integrate business systems using APIs, webhooks, databases, and automation platforms.
- Develop or modify custom code when automation platforms or native connectors cannot meet business requirements.
- Implement practical AI solutions using LLMs and other AI platforms.
- Support secure integration of company knowledge with AI systems while maintaining flexibility across AI providers.
- Build monitoring solutions and operational alerts to identify errors, exceptions, and process inefficiencies.
- Test, troubleshoot, and maintain production automations, including error handling, logging, retries, and data validation.
- Provide employee training, technical documentation, and ongoing support to encourage successful adoption.
- Measure automation performance, evaluate business impact, and continuously optimize implemented solutions.
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