Senior Program Manager
New
B
bswift Benefits Administration
Remote- US, 8am-5pm Central TimeFull-TimeSenior
Salary110,000 - 135,000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementArtificial IntelligenceCross-functional Team Leadership
Requirements
- 8+ years of direct experience in health and welfare benefits administration in operations, client delivery, or implementation.
- Experience within a benefits admin platform, TPA, or carrier environment.
- Demonstrated track record of owning business outcomes such as revenue, cost, retention, and performance metrics.
- Experience leading complex programs that span multiple projects, stakeholders, and functions.
- Proven ability to influence cross-functional teams without direct authority.
- Direct experience presenting to senior leadership and executive audiences.
- Strong financial acumen and experience partnering with Finance.
- Fluent, daily use of AI to build agents, custom skills, and automations for analysis and execution.
- Bachelor's degree or equivalent industry experience.
- Strong written communication skills.
- Fluency with carrier feeds, OE cycles, COBRA, ACA reporting, and eligibility is strongly preferred.
Responsibilities
- Own a portfolio of high-stakes programs tied to financial and operational outcomes including revenue generation, cost optimization, client retention, and platform scale.
- Manage timelines, milestones, and deliverables, adjusting plans as necessary to hit results.
- Provide executive communication on program performance, risks, and strategic recommendations.
- Drive cross-functional execution across Product, Technology, Service Delivery, Operations, and Finance.
- Perform hands-on problem solving, such as standing up AI agents or designing new processes.
- Lead operational and process improvements to deliver benefits at scale.
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