Senior Partnership Manager

New
Canada or the USAContractSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Business DevelopmentNegotiationCRM

Requirements

  • 5+ years of experience in B2B SaaS partnerships, business development, or channel sales.
  • Strong experience working with the Shopify ecosystem and other SaaS marketplaces or integrations.
  • Proven ability to source and develop new partnerships from scratch through outbound prospecting.
  • Experience running commercial discovery calls and delivering persuasive partner presentations.
  • Track record of achieving revenue targets and managing a structured partner pipeline.
  • Prior experience representing a company at industry events, conferences, or trade shows.
  • Solid understanding of SaaS metrics such as MRR, churn, LTV, and partner performance KPIs.
  • Strong negotiation, communication, and relationship-building skills.
  • Highly self-driven, entrepreneurial mindset with strong ownership of outcomes.

Responsibilities

  • Build and grow a portfolio of revenue-generating partnerships with agencies, affiliates, and SaaS solution providers.
  • Identify and acquire new partners through outbound prospecting, ecosystem platforms (e.g., Shopify, Zendesk), and industry events.
  • Own the full partner lifecycle including sourcing, onboarding, activation, and long-term relationship development.
  • Represent the organization at conferences, trade shows, and industry events across North America.
  • Manage partner performance tracking, including referrals, pipeline contribution, and revenue impact.
  • Maintain accurate CRM records, reporting on partner pipeline, forecasts, and performance metrics.
  • Coordinate with internal stakeholders, including Finance, to validate payouts and manage commission processes.
  • Develop and execute strategies to strengthen partner engagement and increase retention and growth.
  • Collaborate cross-functionally to align partnership initiatives with broader sales and marketing objectives.
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