Virtual Sales Specialist
New
GermanyFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Native or near-native Spanish is required; good English proficiency is essential, and Italian is a plus.
- Experience
- 3–5+ years
- Required Skills
- Microsoft DynamicsSalesforceMicrosoft OfficeAccount ManagementCRM
Requirements
- 3–5+ years of experience in sales, inside sales, account management, marketing, or commercial roles.
- Background in commercial, dental, medical, or healthcare-related training or professional experience is highly desirable.
- Proven experience in virtual, digital, or remote sales environments.
- Experience handling customer inquiries, objections, and complaint resolution in a consultative manner.
- Strong interest in technical or medical products with the ability to understand product value and application.
- Native or near-native Spanish is required.
- Good English proficiency is essential.
- Italian language proficiency is a plus.
- Proficiency in MS Office tools.
- Familiarity with ERP systems (e.g., Microsoft Dynamics AX) is an advantage.
- Experience using CRM systems, particularly Salesforce, is a plus.
Responsibilities
- Conduct consultative virtual sales conversations with existing customers, prospects, and newly acquired accounts to generate demand and drive revenue growth.
- Manage customer inquiries, orders, and service requests efficiently while ensuring a high level of customer satisfaction.
- Use CRM systems (such as Salesforce) to document customer interactions, track opportunities, and maintain accurate sales records.
- Support targeted sales campaigns, lead generation activities, and virtual promotional initiatives in collaboration with field sales teams.
- Identify cross-selling and upselling opportunities across consumables, accessories, and related product portfolios.
- Prepare and deliver tailored quotations that highlight both technical value and commercial benefits.
- Negotiate and finalize sales agreements aligned with customer needs and business objectives.
- Provide high-quality after-sales support to ensure customer satisfaction and long-term relationship development.
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