Local SEO Account Manager
New
Based in the United StatesFull-TimeMiddle
Salary10 - 20 USD per hour
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Job Details
- Required Skills
- Account ManagementReportingDigital MarketingCustomer Success
Requirements
- Strong communication and relationship management skills with a customer-first mindset.
- Familiarity with Local SEO fundamentals such as Google Business Profile, citations, local rankings, and basic digital marketing concepts.
- Experience in account management, customer success, business development, or agency-side client services.
- Sales-oriented mindset with the ability to identify growth opportunities.
- Highly organized with strong attention to detail.
- Ability to manage multiple client accounts simultaneously.
- Comfortable working in a fast-paced agency environment.
Responsibilities
- Manage end-to-end client onboarding, ensuring smooth setup, clear expectations, and strong initial engagement with services and processes.
- Serve as the primary point of contact for clients, handling communication, updates, strategy discussions, and ongoing relationship management.
- Prepare and present weekly and monthly performance reports covering rankings, traffic, leads, and campaign outcomes in a clear and client-friendly format.
- Identify upsell and cross-sell opportunities to expand client value through additional SEO services, advertising, or content solutions.
- Proactively monitor client satisfaction, address concerns, and take preventive action to ensure high retention and low churn rates.
- Coordinate with internal SEO, project management, and delivery teams to ensure timely execution of client strategies and requests.
- Support continuous account growth by aligning client goals with marketing performance and long-term optimization strategies.
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