Junior Customer Service Representative
New
Z
ZipdevCustomer Service
MexicoFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Advanced English conversational and written skills
- Experience
- 1-2 Years
- Required Skills
- Customer support
Requirements
- 1-2 Years of Experience in a Customer Service role or similar.
- Previous experience handling customer support via calls is required.
- Advanced English conversational and written skills are a must.
- Experience working with AI tools such as ChatGPT and Gemini.
- Must be able to work weekends.
- Proactive problem-solving abilities.
- Experience in the healthcare industry is preferred.
Responsibilities
- Actively manage and respond to customer service inquiries across multiple channels, including phone calls, live chats, and emails.
- Accurately take notes on customer interactions and resolutions.
- Ensure all customer service issues are fully resolved by the end of each day.
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