Senior Manager, Go-To-Market Operations & Sales Tools
New
Candidates are welcome to work remotely from the states of AZ, CO, DC, IL, MD, TX, and VA with a preference for the Chicago IL, Denver CO, or Phoenix AZ areas. We may consider remote candidates in CA, FL, MA, NY, OR, WA, and WI, subject to additional approval.Full-TimeManager
Salary$120k-$150k per year
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Job Details
- Experience
- 5+ years of experience
- Required Skills
- Data AnalysisCRM
Requirements
- 5+ years of experience in go-to-market strategy roles.
- Proven experience in capacity planning and workforce management processes.
- Proven ability managing customer outreach and lead management strategies (e.g., dialer and CRM workflows).
- Highly analytical with the ability to translate data into high-impact initiatives.
- Action-oriented problem solver capable of using data to identify defects.
- Experience building trust across organizational functions.
- Demonstrated ability to take ideas and turn them into results.
- Ability to attend occasional in-person meetings.
Responsibilities
- Drive business results by developing GTM plans and tracking success metrics that enable scalable growth.
- Identify opportunities to leverage AI tools to enhance the customer experience and optimize operational costs.
- Represent work to Sales & Ops leaders to advocate for resourcing and provide transparent updates on progress.
- Partner with Sales and Ops leaders to drive accountability for productivity, quality, and compliance standards.
- Own the administration and optimization of GTM tools.
- Design and manage the outbound dialer strategy and engagement cadence for every stage of the funnel.
- Own the monthly workforce and incentive planning process to identify short-term staffing gaps and mid-term hiring needs.
- Project manage high-leverage initiatives specifically designed to improve sales & operational efficiency and team member effectiveness.
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