- Set engineering strategy, investment priorities, and execution plans with the CPTO, Head of Product, and cross-functional leaders.
- Own engineering delivery, address delivery risks, and align leaders on corrective actions.
- Partner across business functions to connect technical decisions to growth, customer experience, operating efficiency, and risk.
- Guide architectural decisions and the evolution of applications, core services, and data platforms.
- Lead and develop engineering leaders and managers, including hiring, succession planning, and performance management.
- Strengthen quality, test automation, delivery practices, observability, and operational readiness.
- Own engineering budget and capacity planning with the CPTO and Finance.
- Build and experiment with AI tools, and turn useful experiments into repeatable practices with measurable improvements.
- Partner with business leaders to identify and implement AI, automation, and internal-tool solutions with appropriate safeguards.
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