Director, Client Implementations
New
T
The OccuNet CompanyHealthcare, Pharmacy Benefits
On-site, in-person or remote with periodic travel to Amarillo, TX and client sites, depending on expertise., Monday to Friday 8 am – 5 pm CSTFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 3 years+
- Required Skills
- Project ManagementMicrosoft Office Suite
Requirements
- Bachelor's degree or equivalent experience.
- 3 years+ of PBM implementation, pharmacy benefit project management, or related healthcare implementation experience.
- Strong understanding of PBM operations, pharmacy benefits, claims processing, eligibility management, and implementation workflows.
- Knowledge of Electronic Data Interchange (EDI), eligibility file structures, claims testing, and system integration processes.
- Experience working with TPAs, health plans, self-funded employers, or healthcare technology vendors.
- Proven ability to manage multiple complex projects simultaneously in a fast-paced environment.
- Experience interacting with various levels of organizations to effectively influence others.
- Proficient with Microsoft Office Suite or related software.
- Project management certification (PMP, CAPM, PMI or similar) preferred.
- Expertise working within the Tredium claims adjudication system is strongly preferred.
Responsibilities
- Serve as the primary point of contact for all implementation-related activities throughout project lifecycles.
- Lead end-to-end implementation activities for new client implementations, TPA integrations, client migrations, and program implementations.
- Develop and maintain detailed implementation plans, timelines, milestones, and deliverables.
- Proactively identify risks, dependencies, and potential roadblocks, developing mitigation strategies.
- Facilitate implementation meetings, status reviews, and project communications with internal and external stakeholders.
- Ensure all implementation requirements, configurations, testing activities, and deliverables are completed accurately and on schedule.
- Evaluate client-requested exceptions and recommend alternatives to minimize impact on systems and operations.
- Contribute to the development of new implementation tools, resources, and materials.
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