Senior Revenue Operations Manager
New
Remote from approved states (CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA)Full-TimeManager
Salary$140,000 - $150,000 a year
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Job Details
- Experience
- 7+ years in healthcare revenue cycle or billing operations
- Required Skills
- EHR
Requirements
- 7+ years in healthcare revenue cycle or billing operations.
- At least 2 years in a management or lead role.
- Fluency in clearinghouse workflows, ERA/EOB reconciliation, and CPT/ICD-10 coding.
- Hands-on experience configuring and managing billing systems and EHRs.
- Analytical mindset with a track record of using data to identify trends, track KPIs, and drive process improvements.
- Medi-Cal/Medicaid billing experience strongly preferred.
- Telehealth, reproductive health, or women's health background preferred.
- Strong cross-functional communication skills.
Responsibilities
- Own design and oversight of end-to-end revenue cycle operations, including charge capture, claims submission, denial management, payer follow-up, patient billing, and AR collections.
- Monitor and manage key revenue cycle metrics (clean claim rate, AR days, denial rate, write-off rate) and report results to leadership on a monthly cadence.
- Develop and document billing and coding protocols in partnership with Clinical, and ensure consistent application across all payer types.
- Lead denial prevention and appeals processes, tracking root causes, identifying patterns, and closing systemic gaps.
- Own billing compliance and operational readiness for every new insurance plan.
- Partner with Product and Engineering to evaluate RCM and AI tooling and optimize EHR/billing system configurations.
- Support state expansion by operationalizing billing for new Medicaid programs and payer launches.
- Manage a team of 2-3 billing specialists.
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