Technical Enablement Program Manager, Field Engineering
New
N
Neo4jGraph Database
Remote: United States, Eastern Time Zone preferredFull-TimeMiddle
Salary$120,000 — $150,000 USD
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Job Details
- Experience
- 7+ years
- Required Skills
- Data AnalysisSharePointStakeholder managementConfluence
Requirements
- 7+ years of experience in technical enablement, training, or curriculum development.
- Demonstrated experience designing and iterating multi-persona technical enablement programs.
- Strong program and project management skills with the ability to manage overlapping initiatives.
- Excellent facilitation, presentation, and written communication skills.
- Proven stakeholder management experience with senior leaders and cross-functional teams.
- Proficiency with LMS, content repositories, Confluence, and SharePoint.
- Data-driven mindset with experience defining and tracking success metrics.
- Experience with adult learning theory and instructional design.
- Hands-on technical depth to engage with SMEs and review content.
- Experience managing certification or accreditation programs is a plus.
- Field experience in solutions engineering, professional services, or consulting is highly desirable.
Responsibilities
- Build and own enablement programs including onboarding, hands-on workshops, and certification tracks.
- Lead onboarding for new field engineering hires to ensure quick ramp-up for customer-facing scenarios.
- Maintain a continuous learning roadmap to keep technical audiences updated on product changes and best practices.
- Serve as a partner to field engineering, product, and Graph Academy teams to address enablement gaps.
- Define and track KPIs such as time-to-proficiency, assessment scores, and program adoption.
- Facilitate training sessions and help stress-test curriculum to ensure real-world relevance.
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