Enterprise Implementation Consultant - Public Sector
New
S
SamsaraIoT, SaaS
Remote - USFull-TimeSenior
Salary88,979.55 - 119,636.36 USD per year
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Job Details
- Experience
- 4+ years
- Required Skills
- Account ManagementStakeholder managementCustomer Success
Requirements
- 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
- Experience supporting or working with technical products.
- Excellent consultative skills with experience in end-to-end system implementations.
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders.
- Strong priority management and high emotional intelligence.
- Diplomacy, tact, and poise under pressure when working through customer issues.
- Bachelor’s degree from a 4-year institution.
- Ability to travel 10-20% within the US.
Responsibilities
- Manage the deployment of Samsara technology to large-scale US Public Sector customers.
- Create launch plans and a roadmap to increase product usage.
- Track implementation progress, participation, product adoption, and account health.
- Run training sessions and demonstrate technology for executives and daily users.
- Juggle multiple customer engagements in parallel across numerous use cases.
- Work cross-functionally to deliver an exceptional customer experience.
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