Part-Time System Administrator
United States, Eastern Standard Time (EST)Part-TimeJunior
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- RESTful APIsNetworkingCRMSaaS
Requirements
- Display outstanding written and verbal communication skills in English.
- A bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field is preferred but not required.
- Equivalent work experience will also be considered.
- Adaptability to work within Eastern Standard Time (EST) for efficient collaboration.
- Familiarity with Zoho applications and other common productivity/SaaS platforms.
- Experience in managing tool integrations, troubleshooting access and performance issues, and configuring systems for organizational use.
- Working knowledge of networking concepts such as IP addressing, VPNs, DNS, and troubleshooting connectivity between systems.
- Experience with system security, access controls, or CRM system management.
- Comfortable reading technical documentation and collaborating with developers when needed.
- Ability to work independently, prioritize multiple tasks, and support a distributed team remotely.
- Understanding of API-level logic and how tools interact, even without writing code.
- Familiarity with Twilio, VoIP setups, or telecom integrations is a plus.
Responsibilities
- Ensure the proper functioning and integration of internal systems.
- Configure user permissions, access levels, and integrations across platforms to support team productivity and security.
- Troubleshoot and resolve system-level issues, errors, or tool limitations—including network-related issues such as connectivity or access failures.
- Collaborate with the Backend Software Developer on overlapping tools and tech-related workflows.
- Assist with internal technical roll outs and configuration projects, including basic networking setups and remote access configurations.
- Support the team by managing the back end of key systems, monitoring usage, and identifying opportunities to streamline workflows.
- Stay updated with new product features or changes across our tool ecosystem, ensuring best practices are applied.
- Document systems configuration, troubleshooting guides, and user processes to support a self-sufficient and scalable team.
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