Manager of Commercial Processes

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DestinusDefense and Aerospace

Munich, Bavaria, Germany. Madrid, Community of Madrid, Spain. Katwijk aan Zee, South Holland, NetherlandsFull-TimeManager

Salary not disclosed

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Job Details

Master Degree in Business Administration, Process Management, Supply Chain Management, or related discipline.
8-10 years of professional experience in commercial operations, business process management, or project management.
Proven track record of designing and enforcing structured commercial or operational processes in complex, multi-stakeholder environments.
Hands-on experience with CRM platforms and process mapping/BPM tools.
Excellent analytical and problem-solving skills with a data-driven approach.
Fluent in English.
Deep understanding of defense-industry commercial practices (preferred).
Ability to communicate and maintain integrity with senior stakeholders.

Map, document, and maintain all end-to-end commercial processes, including opportunity qualification and proposal development.
Establish and manage a centralized Commercial Process Handbook as the single source of truth for workflows.
Define and enforce stage-gate criteria, approval authorities, and escalation paths in line with corporate governance.
Analyze existing processes to identify bottlenecks and implement improvements to reduce cycle times and increase win rates.
Introduce and track KPIs for commercial process health, including bid turnaround time and proposal quality.
Conduct periodic process audits and compliance reviews to report findings and recommend corrective actions.
Own the configuration and continuous improvement of CRM tools to reflect approved processes.
Design and deliver training programs to ensure team members understand and follow established workflows.

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