HR Operations Manager
New
Latin America, North Macedonia, Portugal, SerbiaFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- 5+ years in HR, People, or Operations roles; 3 years of experience leading and developing teams
- Required Skills
- ComplianceRisk ManagementProcess improvement
Requirements
- 5+ years in HR, People, or Operations roles with end-to-end operational ownership
- 3 years of experience leading and developing teams
- Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
- Experience operating in service-oriented environments, balancing prioritization, response time, and impact
- Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
- Background in the IT/technology sector
- Strong client/service mindset, understanding operational impact on employees and business outcomes
- Experience working in globally distributed or remote-first organizations
- Strong operational rigor, ownership and attention to accuracy and risk management
- Fluent English used daily in professional environments
Responsibilities
- Lead, coach and develop a distributed HR Operations team across multiple regions.
- Set a clear bar for ownership, standards and quality across all HR Ops processes.
- Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
- Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
- Design scalable processes, improve documentation and reduce manual work through automation and better tooling.
- Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.
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