Group Account Director - Media + Creative
New
Based in the United StatesFull-TimeDirector
Salary154,000 - 185,000 USD per year
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Job Details
- Experience
- 12+ years
- Required Skills
- Cross-functional Team LeadershipFinancial ManagementAccount Management
Requirements
- 12+ years of experience in agency environments managing large-scale, multi-service client accounts, retainers, and complex integrated campaigns.
- Proven experience leading senior client relationships at VP and C-level, with strong ability to influence strategy and drive business outcomes.
- Demonstrated leadership of large teams (10+), including direct and indirect management across multidisciplinary functions.
- Strong commercial and financial management experience, including forecasting, budgeting, scope control, and revenue growth responsibility.
- Deep understanding of media and creative ecosystems, with the ability to connect brand strategy, performance marketing, and innovation-driven solutions.
- Excellent communication, negotiation, and presentation skills with the ability to simplify complex ideas for diverse stakeholders.
- Strong problem-solving mindset with the ability to perform under pressure, manage competing priorities, and deliver in fast-paced environments.
- Highly organized, detail-oriented, and capable of managing multiple high-volume accounts simultaneously while maintaining quality and consistency.
Responsibilities
- Lead senior client relationships as the primary point of contact, ensuring strong partnerships, high satisfaction, and long-term account growth through consistent strategic engagement and proactive communication.
- Oversee cross-functional delivery across media and creative teams, ensuring integrated strategies, high-quality execution, and alignment with client business objectives and performance goals.
- Own commercial performance including forecasting, revenue tracking, profitability, and scope management, while identifying upsell and cross-sell opportunities to drive organic growth.
- Develop and negotiate scopes of work, contracts, and statements of work (SOWs), ensuring accuracy, compliance, and alignment with client budgets and internal targets.
- Lead new business pitches and strategic proposals in collaboration with senior leadership and growth teams, contributing to agency expansion and diversification.
- Act as escalation lead for client and internal issues, resolving challenges efficiently while maintaining trust and confidence across all stakeholders.
- Guide team performance and delivery standards, ensuring alignment across disciplines, removing roadblocks, and maintaining operational excellence.
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