Senior Machine Learning Engineer, Customer Support Engineering

New
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AirbnbTravel Technology
Remote-USA. Position is US - Remote Eligible. You must live in a state where Airbnb, Inc. has a registered entity.Full-TimeSenior
Salary$196,000 — $227,000 USD
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Job Details

Experience
6+ YOE
Required Skills
PythonMachine LearningPrompt EngineeringLLMMLOps

Requirements

  • PhD or Master's degree in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field
  • 6+ years of industry experience
  • Hands-on expertise in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks
  • Experience building Agentic AI systems including multi-agent orchestration, tool-use, planning, memory, and autonomous reasoning pipelines
  • Experience shipping production-grade ML/AI systems at scale
  • Deep understanding of ML infrastructure, model serving, and MLOps best practices
  • Excellent communication skills

Responsibilities

  • Champion the development of novel ML systems, product integrations, and performance optimizations
  • Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions
  • Develop and enhance AI models, ML services, and tooling
  • Leverage SFT, Reinforcement learning, Distillation, RAG, and LLM evaluation
  • Shape AI ideas from inception to production
  • Learn and share the latest AI/ML technologies with the team
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$196,000 — $227,000 USD
Apply Now