Senior Manager, Customer Enablement
United StatesFull-TimeManager
SalaryThis position receives a base salary and is also eligible to receive a discretionary bonus.
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Job Details
- Languages
- English
- Experience
- 5-7+ years
- Required Skills
- Project ManagementStakeholder managementChange Management
Requirements
- Bachelor’s degree
- 5-7+ years of experience in Enablement, Operations, and Strategy, or similar role
- Experience in building training programs and supporting sales organizations
- Experience in learning management systems and sales tools
- Strong project management and stakeholder management skills
- Strong communication skills for effective verbal and written communication
- Experience in change management, enablement methodologies, and tools
- Ability to work in a fast-paced, rapidly growing company
- Ability to work independently with minimal supervision
- Must be a world-class individual contributor
Responsibilities
- Partner with executive leadership to translate business priorities into scalable enablement initiatives.
- Lead rollout strategies for new products, GTM messaging, sales motions, tools, and operational processes.
- Develop enablement roadmaps aligned with company objectives and sales priorities.
- Build comprehensive enablement plans with clear objectives, timelines, and success metrics.
- Design and deliver engaging instructor-led, self-paced, and live training.
- Develop playbooks, programs, learning paths, and reference materials with LMS and other tools.
- Measure program effectiveness through adoption, engagement, behavior change, and business impact.
- Build trusted relationships with Sales Leadership and cross-functional teams.
- Develop change management strategies to help sellers adopt new processes, messaging, and tools.
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