Product Operations and Performance Lead
New
Canada; United StatesFull-TimeLead
Salary180,000 - 240,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
- Required Skills
- Product OperationsCross-functional Team LeadershipProcess improvement
Requirements
- 8+ years of experience in Product Operations, Program Management (within a Product organization), or a similar role
- Experience in fast-moving, product-led organizations with an emphasis on minimum necessary process
- Strong systems thinker who can design operating models that scale
- Proven scrappy executor who takes ownership
- Comfort operating in ambiguity and building from a blank page
- Clear, concise communicator with strong written and verbal skills
- Strong product instincts and empathy for Product Managers
- Prior payments experience
Responsibilities
- Develop and maintain systems and processes to track product performance
- Partner with Product, Engineering, Client Operations, and Sales to set targets and prioritize action plans
- Own and evolve the operating system used by Product to plan, track, and communicate work
- Design and run lightweight operating cadences
- Define and own the PM tool stack
- Own and improve core product development processes, tooling, and team rituals
- Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success
- Facilitate roadmap planning
- Design and run Early Access Programs and alpha testing programs
- Own launch coordination end-to-end
View Full Description & ApplyYou'll be redirected to the employer's site
