Sales Team Lead
New
V
Ventura TRAVELTravel
EMEA (Europe, Middle East, Africa), EMEA, CETFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- At least 5 years
- Required Skills
- Data AnalysisProcess improvementCRMCustomer Success
Requirements
- At least 5 years of experience in Sales, Customer Success, or another customer-facing commercial environment.
- Previous people leadership experience.
- Proven ability to develop, motivate, and hold teams accountable while maintaining high engagement.
- Strong analytical and problem-solving skills using KPIs, data, and AI tools.
- Proactive, improvement-oriented mindset with a passion for experimenting with new tools.
- Excellent communication skills and confidence in giving direct feedback.
- Fluency in written and spoken English.
- Ability to work within CET working hours.
Responsibilities
- Lead, motivate, and develop a team of currently 10 Sales Specialists while fostering a high-performance culture.
- Coach your team and other customer-facing colleagues across Ventura TRAVEL to continuously improve customer experience and commercial results.
- Use KPIs, customer insights, operational data, and AI-driven solutions to identify opportunities, solve problems, automate recurring work, and improve team effectiveness.
- Continuously challenge and improve existing sales processes by identifying inefficiencies, implementing enhancements, and proactively escalating risks and blockers.
- Translate changing priorities and business initiatives into clear goals, actionable plans, and successful execution.
- Collaborate closely with peers and senior leadership, share insights and ideas, stay informed about our destinations, and lead by example through hands-on support when needed.
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