- Lead, motivate, and develop a team of currently 10 Sales Specialists while fostering a high-performance culture.
- Coach your team and other customer-facing colleagues across Ventura TRAVEL to continuously improve customer experience and commercial results.
- Use KPIs, customer insights, operational data, and AI-driven solutions to identify opportunities, solve problems, automate recurring work, and improve team effectiveness.
- Continuously challenge and improve existing sales processes by identifying inefficiencies, implementing enhancements, and proactively escalating risks and blockers.
- Translate changing priorities and business initiatives into clear goals, actionable plans, and successful execution.
- Collaborate closely with peers and senior leadership, share insights and ideas, stay informed about our destinations, and lead by example through hands-on support when needed.
Data AnalysisProcess improvementCRM+1 more