- Advise potential clients via email, phone, and video to guide them toward the right expedition
- Communicate with providers to confirm prices, block spaces, and negotiate deals
- Collaborate with Marketing on how to best market your polar trips
- Improve client experience before and after the sale based on traveler feedback
- Update and maintain accurate product, itinerary, and pricing information
- Use digital tools and AI to streamline routine tasks and improve output
- Support the continuous improvement of Polartours processes and standards
Artificial IntelligenceProduct ManagementCustomer service+2 more