Senior Advisor, Practice Performance
New
The person selected for this role must reside in the East Coast regionFull-TimeSenior
Salary85,000 USD per year
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Job Details
- Experience
- 4+ years in provider operations or related fields
- Required Skills
- Data AnalysisSharePointMicrosoft Excel
Requirements
- Travel up to 30%
- 4+ years in provider operations or related fields
- Knowledge of Medicaid/Medicare/Marketplace programs
- Understanding of prior authorizations, claims, and coding (CPT, ICD-9/10)
- Proficiency in Word, Excel, and SharePoint
- Strong analytical, communication, and relationship-building skills
- High speed internet over 10 Mbps
Responsibilities
- Lead all provider onboarding and new market implementations.
- Coordinate provider setup, training, and education on policies and workflows.
- Maintain regular provider touchpoints to review performance and strengthen relationships.
- Simplify processes and align internal teams to enhance provider experience.
- Oversee and improve the FastPass (goldcard) performance program.
- Partner with practices to close performance gaps and meet quality and cost standards.
- Serve as subject matter expert for assigned markets in client-facing meetings.
- Analyze performance data, identify trends/outliers, and conduct root‑cause reviews.
- Resolve day‑to‑day operational issues, including provider inquiries and training needs.
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