Senior Performance Reporting Analyst

New
This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.Full-TimeSenior
Salary77,800 - 146,100 USD per year
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Job Details

Experience
6–10+ years
Required Skills
Microsoft Power BITableauMicrosoft Excel

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Analytics, or a related field.
  • 6–10+ years of experience in healthcare performance reporting, operational reporting, or performance management.
  • Experience within a health insurance TPA or payer organization.
  • Strong experience with reporting and visualization tools (e.g., Power BI, Tableau, Excel).
  • Deep understanding of health insurance and TPA operations, including claims, member services, utilization management, and provider operations.
  • Proven ability to present performance results to executive and client audiences.
  • Self-Funded or Fully-Funded Insurance/Benefits and/or TPA experience (Preferred).
  • Experience supporting SLA performance guarantees (Preferred).

Responsibilities

  • Own the definition, standardization, and governance of operational performance metrics and KPIs.
  • Ensure consistent application of metric definitions across reports, dashboards, and deliverables.
  • Maintain reporting calendars, distribution protocols, and version control standards.
  • Produce and deliver executive-level dashboards, scorecards, and performance summaries.
  • Lead preparation of SLA reporting and performance guarantee assessments.
  • Translate operational results into clear narratives, key takeaways, and recommended actions.
  • Coordinate and deliver performance-related reporting for regulatory, accreditation, and client audits
  • Ensure reporting outputs align with contractual and regulatory requirements.
  • Drive standardization, automation, and scalability of recurring performance reports.
  • Identify opportunities to streamline reporting workflows and reduce manual effort.
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77,800 - 146,100 USD per year
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