Client Services & Project Coordinator
New
South Africa / PhilippinesFull-TimeMiddle
Salary1,200 - 1,800 USD per month
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Job Details
- Required Skills
- Project ManagementJiraAccount ManagementCustomer SuccessAsana
Requirements
- Previous experience in Client Services, Customer Success, Account Management, Project Coordination, Operations, or a related role
- Strong stakeholder and relationship management skills
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Ability to manage multiple projects and competing priorities simultaneously
- Experience coordinating cross-functional teams and stakeholders
- Proficiency with project management and collaboration tools
- High attention to detail and strong problem-solving abilities
Responsibilities
- Serve as a primary point of contact for clients, ensuring a positive and professional experience
- Build and maintain strong client relationships through consistent communication and follow-up
- Manage client inquiries, requests, and escalations in a timely manner
- Coordinate meetings, status updates, and stakeholder communications
- Support projects from initiation through completion, ensuring deadlines and deliverables are met
- Coordinate internal teams, vendors, and stakeholders to ensure smooth project execution
- Maintain project documentation, timelines, and status reports
- Develop and maintain operational processes, workflows, and standard operating procedures
- Identify opportunities to improve efficiency and streamline administrative processes
- Prepare client reports, project updates, and operational summaries
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