Leasing and Tenant Services Specialist
New
H
Hire HangarProperty Management
Peru - Lima, Ethiopia - Addis Ababa, Chile - Santiago, Philippines - Davao City, Columbia - Bogotá, Mexico - Monterrey, Bolivia - Santa Cruz de la Sierra, Ecuador - Guayaquil, Guatemala- Guatemala City, Parugauy - Asuncion, Argentina - Buenos Aires, South Africa - Cape Town, South Africa - Johannesburg, US Time Zones (EST–PST)ContractMiddle
Salary800 - 1,000 USD per month
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Job Details
- Languages
- Spanish
- Experience
- 1+ years
- Required Skills
- Google WorkspaceSlackAsana
Requirements
- 1+ years of leasing or property management experience within the US residential real estate market
- Demonstrated experience across leasing, rent collection, tenant communication, and maintenance coordination
- Working knowledge of US leasing practices, rental agreements, and tenant management processes
- Experience using US property management platforms such as AppFolio, Buildium, Yardi, or similar
- Prior remote work experience
- Proficiency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar)
- Experience working with US-based companies
Responsibilities
- Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process
- Prepare and manage lease agreements, renewals, and related documentation
- Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances
- Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management
- Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently
- Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tracking
- Maintain up-to-date tenant records, lease files, and property data within property management systems
- Provide regular updates to property owners on occupancy, maintenance status, and tenant matters
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