Leasing and Tenant Services Specialist
New
Argentina, Bolivia, Chile, Colombia, Ecuador, Ethiopia, Guatemala, Mexico, Peru, South Africa, US Time Zones (EST–PST)ContractMiddle
Salary800 - 1,000 USD per year
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Job Details
- Languages
- Spanish
- Experience
- 1+ years
- Required Skills
- Google Workspace
Requirements
- 1+ years of leasing or property management experience within the US residential real estate market
- Demonstrated experience across leasing, rent collection, tenant communication, and maintenance coordination
- Working knowledge of US leasing practices, rental agreements, and tenant management processes
- Experience using US property management platforms such as AppFolio, Buildium, Yardi, or similar
- Must have prior remote work experience
- Fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar)
- Ideally worked with US-based companies
Responsibilities
- Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process
- Prepare and manage lease agreements, renewals, and related documentation
- Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances
- Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management
- Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently
- Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tracking
- Maintain up-to-date tenant records, lease files, and property data within property management systems
- Provide regular updates to property owners on occupancy, maintenance status, and tenant matters
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