Applied Performance Specialist
New
UK-based role covering accounts across the UK and EuropeFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisAccount ManagementTechnical supportCustomer SuccessSaaS
Requirements
- Background in elite sport, sports science, high performance or sports technology.
- Experience in a customer-facing role.
- Technical aptitude for SaaS platforms.
- Comfortable with configuration and troubleshooting.
- Clear written and verbal communication skills.
- Degree or equivalent experience in sport science, performance, technology or related field.
Responsibilities
- Lead onboarding and deployment for assigned accounts.
- Build working relationships with performance, medical and operations staff.
- Enable staff to get the most out of the platform.
- Work with Performance Strategists and Sales to deliver platform demos.
- Provide responsive customer support through an in-platform system.
- Handle technical account work including configuration, integrations, and reporting.
- Log feature requests and document bugs.
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