Director, Head of Patient Recruitment and Retention
New
Based in the United StatesFull-TimeDirector
Salary171,900 - 231,900 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- Project ManagementData analyticsBudget management
Requirements
- Bachelor’s degree or higher in a scientific, medical, or healthcare-related field
- 10+ years of experience in clinical operations, patient recruitment, or related disciplines
- Proven experience leading patient recruitment and retention strategies in clinical trials, ideally within oncology or complex therapeutic areas
- Strong understanding of patient engagement, retention drivers, and barriers to participation in clinical research
- Demonstrated success in working with patient advocacy groups, recruitment vendors, and external engagement partners
- Advanced analytical skills with experience using data, metrics, and predictive insights to guide strategy and decision-making
- Strong project and budget management capabilities in a global, matrixed environment
- Ability to influence cross-functional stakeholders and drive alignment across clinical, operational, and external teams
- Familiarity with clinical trial systems and analytics tools such as CTMS, EDC platforms, Citeline, Trialtrove, or similar
- Excellent communication and leadership skills with a collaborative, results-oriented mindset
Responsibilities
- Define and lead the regional patient recruitment and retention strategy aligned with clinical portfolio priorities, ensuring effective enrollment planning across therapeutic areas and geographies.
- Integrate patient-centric principles into study design by collaborating with clinical, medical, and protocol development teams to reduce burden and improve participation.
- Develop and oversee multi-channel recruitment and retention programs, including digital campaigns, site-based initiatives, and community outreach strategies.
- Build and manage forecasting models to anticipate enrollment timelines, risks, and performance gaps, ensuring proactive mitigation strategies are in place.
- Establish and maintain strategic partnerships with patient advocacy organizations, recruitment vendors, site networks, and community stakeholders.
- Oversee execution and performance of external partners and vendors, ensuring alignment with enrollment targets and quality standards.
- Drive continuous improvement through data-driven insights, leveraging recruitment analytics, real-world data, and emerging technologies to optimize outcomes.
- Lead and develop the patient recruitment and retention team while supporting cross-functional governance across clinical operations.
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