Director, Americas Field & Partner Operations
Remote-first work model with flexibility across the United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Microsoft ExcelCRMSaaS
Requirements
- 10+ years of experience in SaaS environments within Revenue Operations, Sales Operations, Sales Support, or client-facing roles, with direct exposure to Sales Leadership.
- Strong background in designing and managing scalable sales operations processes, including forecasting, territory planning, and performance analytics.
- Advanced proficiency in Excel and strong ability to translate complex data into actionable business insights.
- Excellent communication skills, with the ability to influence senior stakeholders across global, cross-functional teams.
- Experience leveraging AI tools (e.g., ChatGPT, Copilot, Claude) to enhance productivity, analysis, and communication.
- Strong business acumen with the ability to balance strategic priorities, operational execution, and revenue impact.
- MBA or equivalent advanced degree is a plus.
Responsibilities
- Act as a key member of the Go-To-Market leadership team, shaping strategy and execution for the Global Partner & Alliance organization and the Americas region through data-driven insights.
- Own and evolve operational frameworks, reporting systems, and performance tracking mechanisms to measure partner success and scale alliance activity across regions.
- Serve as a cross-functional liaison between Sales, Marketing, Finance, and Client Experience to ensure alignment and operational efficiency across GTM initiatives.
- Support regional leadership in forecasting, pricing, deal structure, incentive design, and execution of sales planning activities.
- Lead sales operations support including territory design, capacity planning, headcount modeling, pipeline management, and CRM governance.
- Monitor and analyze sales performance metrics to generate actionable insights that improve productivity, predictability, and revenue growth.
- Drive adoption of tools, processes, and GTM changes across the region while ensuring data integrity and operational consistency.
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