Account Manager
New
BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- Minimum 5 years of experience in technology sales, business development, account management, or a related client-facing role; At least 2 years of experience working within the AWS ecosystem
- Required Skills
- AWSBusiness DevelopmentAccount ManagementCRMHubSpotGoogle WorkspaceGenerative AI
Requirements
- Minimum 5 years of experience in technology sales, business development, account management, or a related client-facing role.
- At least 2 years of experience working within the AWS ecosystem, including cloud services, consulting engagements, or partner-led sales initiatives.
- Proven ability to manage customer relationships, generate revenue growth, and identify new business opportunities.
- Fluent English communication skills, both written and verbal, with confidence interacting with international customers and teams.
- Experience using CRM platforms, preferably HubSpot, along with collaboration and productivity tools such as Google Workspace and Slack.
- Strong organizational skills with the ability to manage multiple opportunities, priorities, and stakeholder relationships simultaneously.
- Proficiency in spreadsheet creation, reporting, forecasting, and sales pipeline management.
- Familiarity with modern AI tools and technologies, including platforms such as ChatGPT or similar generative AI solutions.
- Excellent interpersonal, presentation, negotiation, and consultative selling skills.
- Self-motivated, proactive, and comfortable working independently within a remote-first environment.
Responsibilities
- Drive revenue growth across existing customer accounts by identifying expansion opportunities, strengthening relationships, reducing account attrition, and facilitating new service engagements.
- Manage and qualify inbound sales opportunities from multiple channels, understanding customer challenges and aligning solutions to business needs.
- Build and maintain a strong sales pipeline through proactive collaboration with cloud ecosystem partners, strategic outreach initiatives, and relationship development activities.
- Educate customers on available cloud funding and incentive programs, helping maximize access to relevant resources and investment opportunities.
- Maintain accurate sales forecasting, pipeline visibility, and CRM records to ensure effective opportunity management and reporting.
- Coordinate customer meetings, business reviews, strategic discussions, and escalation management while ensuring consistent communication between internal and external stakeholders.
- Collaborate closely with technical, delivery, and leadership teams to support successful customer outcomes and long-term account growth.
- Participate in industry events, professional development programs, certifications, and ongoing learning initiatives to strengthen market expertise.
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