Senior Manager – Inside Sales & Customer Success
New
IndiaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 10–14+ years
- Required Skills
- Stakeholder managementLead GenerationData analyticsCustomer SuccessSaaS
Requirements
- 10–14+ years of experience in Inside Sales, Digital Sales, or Customer Success.
- Mandatory experience managing teams across APAC.
- Expertise in inbound sales, outbound sales, and customer success.
- Understanding of digital-first sales models and performance analytics.
- Ability to design and execute regional growth strategies.
- Strong leadership, communication, and stakeholder management skills.
- Experience in SaaS or subscription-based business models.
- Analytical mindset for data-driven commercial strategy.
Responsibilities
- Lead, coach, and develop Inside Sales and Customer Success teams across APAC.
- Own inbound sales performance across chat and phone channels.
- Drive outbound sales motions across leads, RFIs, and MQLs.
- Oversee customer success outcomes including retention, upsell, and cross-sell.
- Develop and execute regional APAC strategies.
- Collaborate with Marketing, Product, Operations, and Analytics teams.
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