Global Billing Operations Assistant Manager

New
IndiaFull-TimeManager
Salary not disclosed
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Job Details

Experience
7–10 years
Required Skills
Microsoft ExcelProcess improvementFinancial analysis

Requirements

  • Bachelor’s or Master’s degree in Finance, Accounting, or related field; CA/CPA/MBA Finance preferred.
  • 7–10 years of experience in accounts receivable, billing operations, financial services, or FP&A in a global environment.
  • Strong hands-on experience with ORMB or similar billing systems and O2C processes.
  • Solid understanding of financial products, revenue processes, and billing models in banking or financial services.
  • Strong analytical skills with experience in variance analysis, financial modeling, and reporting.
  • Advanced proficiency in Microsoft Excel (pivot tables, formulas) and familiarity with ERP/billing platforms.
  • Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
  • Strong attention to detail with the ability to manage high-volume, time-sensitive deliverables.
  • Proven ability to work in fast-paced, multi-tasking environments with strong ownership mindset.
  • Experience in process improvement, automation, and global stakeholder coordination is highly valued.

Responsibilities

  • Lead client setup and billing operations activities, including fee schedule configuration, invoice generation, and onboarding across multiple billing platforms.
  • Provide subject matter support for ORMB setup, billing processes, and complex client configuration issues.
  • Collaborate with global stakeholders to ensure accurate, timely, and compliant billing execution aligned with service level expectations.
  • Perform financial analysis, variance review, and revenue accrual support to ensure integrity of billing outputs.
  • Act as the first point of escalation for operational, process, and system-related billing issues.
  • Support automation and process improvement initiatives to enhance billing efficiency and standardization.
  • Coordinate with onshore teams for workload balancing, delivery timelines, and operational alignment.
  • Contribute to reporting, insights, and presentations for senior stakeholders on billing performance and analytics.
  • Participate in or lead projects related to billing transformation, client onboarding, and system enhancements.
  • Ensure strict adherence to internal controls, compliance requirements, and documentation standards.
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