Dutch Speaking Customer Service Agent
New
M
Mercier Consultancy GroupCustomer Support
Greece. Belgium. Athens, Greece. Sofia, Bulgaria. Spain. PortugalFull-Time
Salary not disclosed
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Job Details
- Languages
- Dutch, English
- Required Skills
- CRMCustomer support
Requirements
- Fluency in Dutch.
- Strong English communication skills for customer support interactions.
- Comfort using CRM platforms and documenting customer cases accurately in support systems.
Responsibilities
- Handle Dutch-speaking customer inquiries across phone, email, and chat channels.
- Document customer interactions clearly in CRM and internal support systems.
- Collaborate with internal teams to escalate and track complex cases.
- Maintain high customer satisfaction while meeting response time targets.
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