Business Line Program Administrator
New
W
Wilson Elser - Business & Legal ProfessionalsLegal Services
This position can be remote in any state where we have an office.Full-TimeMiddle
Salary65,000 - 85,000 USD per year
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Job Details
- Experience
- 3 years
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelReportingProcess improvement
Requirements
- A minimum of 3 years of civil litigation experience in a law firm or with an insurance company.
- Bachelor’s degree or equivalent.
- Exceptional leadership, time management and organization skills.
- Proficiency in document management systems and Microsoft Office Suite.
- Advanced Excel capabilities including pivot tables, large data sets, and complex functions.
- Strong written and oral communication skills.
- Demonstrated ability to analyze complex situations and implement improvements.
- Proven ability to manage multiple priorities and meet deadlines.
- Flexibility to work both independently and collaboratively.
Responsibilities
- Review and analyze information from internal and external systems to provide actionable insights and recommendations.
- Collaborate closely with program leads to ensure seamless day-to day business operations and support program success.
- Create and maintain a comprehensive knowledge bank to empower team members and streamline business processes.
- Identify program gaps and recommend impactful solutions to maintain compliance with client and firm guidelines.
- Analyze and report on key performance metrics and case deadlines across a high volume of files.
- Develop and distribute program documents, reports, and presentations.
- Serve as a point of contact for the client, claims professionals, and attorneys.
- Manage compliance with program related requests and maintain adherence to established protocols.
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