Energy Efficiency Program Coordinator
New
R
Resource InnovationsEnergy Efficiency
Must be located in Pennsylvania, 8-hour shift as assigned within the hours of 7 am to 6 pmFull-TimeMiddle
Salary40,000 - 50,000 USD per year
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Job Details
- Languages
- Spanish
- Experience
- 2+ years
- Required Skills
- Project CoordinationMicrosoft ExcelCustomer serviceData entryCRM
Requirements
- Must be located in Pennsylvania.
- Ability to work 8-hour shift as assigned between 7 am and 6 pm.
- 2+ years previous customer service and data entry experience.
- Self-motivated and highly organized.
- Exceptional attention to detail and time management skills.
- Proficiency with Microsoft Word, Excel, OneNote, and Teams.
- Excellent written and verbal communication skills.
- Interest in sustainability.
- Bachelor’s degree preferred.
- Experience with energy efficiency, sustainability, or project coordination preferred.
- Experience with CRM systems preferred.
- Experience with utility-sponsored rebate programs preferred.
- Spanish-speaking bilingual skills preferred.
Responsibilities
- Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Enter data into various database applications with strong attention to detail and near-perfect accuracy.
- Provide exceptional customer service and call handling in a customer centric environment.
- Safeguard confidential customer information.
- Support any program within the department as assigned.
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