Product Support Specialist - Loan and Investor Reporting
New
United StatesFull-TimeSenior
Salary70,000 - 85,000 USD per year
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Job Details
- Experience
- 5+ years of industry and/or relevant experience
- Required Skills
- SQLMicrosoft SQL ServerOracleMicrosoft ExcelFinancial analysis
Requirements
- Bachelor’s degree in accounting or finance or equivalent combination of education and experience
- 5+ years of industry and/or relevant experience
- 3+yrs of experience in loan accounting, investor accounting, or investor reporting functions
- Strong math and analytical skills
- Advanced skills with Microsoft Excel
- Ability to read and parameterize adjustable-rate mortgage (ARM) notes
- Experience in working with software development teams
- Strong understanding of database models and table relationships
- Ability to develop and execute basic SQL queries in Oracle and/or SQL Server
- Experience testing software enhancements or bug fixes
- Understand and able to reconcile custodial accounts
Responsibilities
- Executes on client loan accounting and investor reporting functions utilizing SBO
- Performs remittance processing functions in support of client implementation and conversion functions
- Communicates and interacts with clients via phone, email, or any other means in a prompt and professional manner
- Provide ongoing system and business support for clients including researching and resolving production issues
- Direct loan accounting and system functionality testing to validate new development initiatives and Client execution
- Recommend business process improvements based on in-depth knowledge of products, services, and systems
- Conduct user training and maintain and update documentation and training material
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