Client Service Consultant
New
United States, 10 AM to 6 PM AESTFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- JiraSaaSHubSpot
Requirements
- 5+ years in service delivery, client success, or consulting in SaaS, digital, or professional services.
- Strong background in managing distributed teams and full digital product cycles.
- Skilled with agile project management tools such as ClickUp and Jira.
- Exceptional communication skills, both written and verbal, at a native level.
- Ability to balance structured processes with entrepreneurial agility.
- Self-starter who works independently.
- Comfortable in ambiguous, fast-moving environments.
Responsibilities
- Act as main point of contact for clients ensuring needs are addressed.
- Design and refine the full client journey from onboarding to long-term engagement.
- Run delivery operations across agile tools such as ClickUp, Jira and HubSpot.
- Manage sprints and align talent with client goals for Remote Office.
- Oversee AI agent deployments and manage developer handovers for Shift AI.
- Create enhancement programs and feedback loops to improve services.
- Provide strategic insights and delivery reports directly to the CEO.
View Full Description & ApplyYou'll be redirected to the employer's site
