Carrier Operations Coordinator
New
United StatesContractMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft Office
Requirements
- Experience in carrier sales, dispatching, or freight brokerage operations.
- Familiarity with DAT, Truckstop, or similar load boards.
- Understanding of FMCSA compliance and carrier vetting processes.
- Proficiency with Microsoft Outlook, Planner, SharePoint, and OneNote.
- Experience with Microsoft Copilot and AI-assisted workflows.
- Experience using ChatGPT and Claude AI.
- Must provide own business phone line for communications.
- Reliable high-speed internet connection.
- Personal computer capable of running modern web-based tools.
- Dedicated home office or professional workspace.
Responsibilities
- Secure trucks for available loads using DAT, Truckstop, internal networks, and outreach.
- Build and maintain a network of trusted, reliable carriers and drivers.
- Match freight requirements with appropriate equipment types.
- Verify carrier credentials, safety ratings, insurance, and FMCSA compliance.
- Negotiate competitive rates while protecting margin and service quality.
- Confirm appointments, transit expectations, and special requirements.
- Track shipments from pickup to delivery.
- Maintain accurate load, carrier, and communication data within TMS and CRM systems.
- Assist with check calls, POD collection, and issue resolution.
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