- Develop and maintain professional relationships with Ennoble Care stakeholders and partners connected to the partnership and referral pathway.
- Coordinate the two-way Ennoble–BAYADA referral pathway, including referrals from Ennoble to BAYADA home health and from BAYADA to Ennoble Care.
- Monitor referrals through scheduling and care initiation, identify barriers or delays, and coordinate with the appropriate teams to move referrals forward.
- Review referral pending reports daily and follow up on outstanding referrals, escalating barriers when appropriate.
- Track referral status and close the communication loop with stakeholders when referrals are delayed, cannot be scheduled, or require additional action.
- Coordinate non-clinical referral activities and communication among Ennoble teams, BAYADA service offices, clinical teams, clients, and families as appropriate.
- Maintain accurate referral information, follow-up activity, pending status, and partnership documentation.
- Partner with BAYADA local sales leadership and assigned marketers, and collaborate with transitional care managers, sales and clinical leaders, and service-office teams.
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