- Develop communication plans tailored to diverse audiences and aligned with program goals.
- Create messaging and collaborate with marketing teams on content creation and distribution.
- Maintain program documentation and analyze workflows to identify and implement process improvements.
- Monitor technical tools and workflows, troubleshooting issues as needed.
- Track financial award disbursements and ensure compliance with funder terms and guidelines.
- Monitor communication performance metrics and optimize impact.
- Update stakeholders on program progress and identify partnership opportunities for recruitment and retention.
- Collaborate with office leaders to resolve participant concerns.
- Generate and analyze reports on program metrics, trends, and outcomes; maintain data quality and recommend participant experience improvements.