Senior Analyst, Social Media Insights
New
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Real ChemistryHealthcare Communications
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, Wilmington, or San Francisco—or remotely within the US, depending on team and business needs.Full-TimeSenior
Salary70,000 - 80,000 USD per year
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Job Details
- Experience
- 1-3 years
- Required Skills
- Data AnalysisMicrosoft ExcelMarket ResearchPowerPointGenerative AI
Requirements
- Bachelor’s degree at an accredited college or university
- 1-3 years of experience in relevant marketing, research, or PR fields
- Understanding of the digital and social media landscape
- Familiarity with basic keyword development and/or Boolean query building
- Familiarity with social, digital, and analytics platforms (e.g., Brandwatch, Quid, Meltwater, Muck Rack)
- Ability to turn complex, unstructured data into a clear narrative
- Proficiency in turning findings into concise, slide-ready outputs
- Proficient in Microsoft Office tools (PowerPoint, Excel, Word)
- Experience using generative AI tools
Responsibilities
- Manage, organize, and code a variety of data effectively and efficiently
- Build keyword-based queries to collect data
- Analyze large-scale conversations across social listening platforms to identify trends and unmet needs
- Track competitor messaging, share of voice, and campaign strategies
- Synthesize research into comprehensive analytics reports
- Collaborate cross-functionally with integrated teams
- Systematize processes and leverage proprietary tools
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