Service Delivery Manager

New
C
CYBREX TechnologiesPublic Sector Technology
Fully remote engagement — work from anywhereContractManager
Salary not disclosed
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Job Details

Required Skills
Project ManagementMicrosoft Dynamics

Requirements

  • Demonstrated experience managing technology delivery projects with multi-vendor coordination
  • Familiarity with Microsoft Dynamics 365 Commerce or comparable retail/POS platforms
  • Working knowledge of payment systems, credit card processing, and PCI DSS compliance requirements
  • Ability to develop and manage structured project plans
  • Strong written communication skills

Responsibilities

  • Develop a comprehensive project plan covering discovery, solution design, build, test, migration, and handoff
  • Oversee stakeholder execution of tasks
  • Submit semi-weekly progress reports to ABS-IT
  • Ensure Avanade and NWT maintain PCI DSS compliance
  • Deliver stabilization and closeout summaries
  • Prepare full support handoff package at project conclusion
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