Senior Strategic Account Manager, Corporate
New
Remote - USFull-TimeSenior
Salary110,000 - 120,000 USD per year
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Job Details
- Required Skills
- Data AnalysisSalesforceNegotiationAccount ManagementCustomer SuccessSaaS
Requirements
- Proven track record of retaining, negotiating, and expanding large, complex enterprise accounts in the US.
- Experience building partnerships and influencing decisions at the C-suite and executive tier.
- Ability to build data-backed business cases and analyze performance metrics.
- Proficiency with enterprise CRMs such as Salesforce and customer success analytics platforms.
- Experience navigating complex legal and procurement processes within Fortune 500 environments.
- Direct experience managing accounts within an LMS or VCMS vendor framework.
- Strong presentation and storytelling skills.
- Foundational understanding of business, sales, or technology principles.
Responsibilities
- Architect Enterprise Account Strategy: Design and execute long-term strategic plans for high-value corporate accounts.
- Build C-Suite & Executive Alliances: Cultivate relationships with key decision-makers including CHROs, CLOs, CTOs, and CIOs.
- Drive Organizational Alignment & Value Realization: Map client strategies to VCMS/LMS solutions to enable training and knowledge management.
- Accelerate Revenue Growth: Uncover, qualify, and close high-impact upsell and cross-sell opportunities.
- Lead High-Value, Complex Negotiations: Structure and finalize enterprise-level renewal agreements and expansion proposals.
- Orchestrate Cross-Functional Collaboration: Mobilize resources across Product, Marketing, Sales, and Customer Success.
- Solve Complex Problems & Advocate for Clients: Act as the internal escalation point for critical customer challenges.
- Synthesize Market Intelligence: Maintain understanding of SaaS trends and competitive dynamics to inform product roadmap.
- Monitor Performance & Foster Excellence: Track account metrics and provide mentorship to team members.
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