Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in

LEAP Legal Software

LEAP Legal Software is a multinational Legal Tech company that develops integrated productivity solutions for the legal profession including practice management, case management, document management, accounting, and legal publishing, as well as client and lawyer collaboration tools. LEAP has more than 600 employees in offices throughout Canada, the United States, Australia, the United Kingdom, Ireland and New Zealand. LEAP supports the software needs of more than 25,000 law firms and has more than 10,000 firms using its flagship cloud product, LEAP. LEAP will provide you with the best training, equipment, mentoring and support that we are capable of to optimise the chances of you being successful. But being successful in this role depends on you. We employ people who can get things done and will appreciate being part of an accountable, high-performance culture.

Related companies:

🏢 Altera Digital Health Inc. United States
🏢 Stirling Q&R
🏢 OPEN Health

Jobs at this company:

Apply
🔥 Client Success Consultant
Posted 2024-11-12

📍 United States

🔍 Legal Practice Productivity Solutions

  • Exceptional organizational skills and self-discipline.
  • Demonstrable experience in a law firm environment.
  • Positive and professional attitude.
  • Ability to leverage cross-functional resources for issue resolution.
  • Quick learning aptitude.
  • In-depth knowledge of latest Word, Excel and Outlook versions.
  • Superb written and verbal communication skills.
  • Passion for technology.
  • 2+ years of experience in a client-facing role within a technology company.
  • Ability to leverage data for critical decision making.
  • Experience managing client conflict positively.
  • A clean driver's license for onsite visits.

  • Become a product expert in LEAP Software and understand its market position.
  • Communicate client needs to support staff for issue resolution.
  • Work with cross-functional teams to enhance product adoption and reduce churn.
  • Measure and report on client onboarding and product adoption KPIs.
  • Identify trends and gaps from client feedback.
  • Maintain regular contact with clients to maximize software usage.
  • Demonstrate product value through webinars and tutorials.
  • Engage with key clients to communicate LEAP's value.

LeadershipData AnalysisCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office Suite

Posted 2024-11-12
Apply
Apply
🔥 Holistic Quality Analyst
Posted 2024-10-24

📍 United Kingdom

🧭 Full-Time

🔍 Legal Technology

  • Solid working experience within the UK legal industry and with legal processes.
  • In-depth experience working with LEAP and related products.
  • Demonstrated ability to learn new skills and ask questions.
  • Ability to work effectively with technically minded people.
  • Quality orientation and attention to detail in task completion.
  • Strong customer focus, ensuring the customer perspective drives business decisions.
  • Ability to build strategic relationships to facilitate work accomplishments.
  • High-impact communication skills for clearly conveying information and ideas.

  • Thoroughly test products and features developed by all LEAP entities globally through various user scenarios and assess readiness for release.
  • Critically analyse the overall experience that LEAP clients have while interacting with LEAP software and features.
  • Build trusted relationships with stakeholders including the Development team and third-party vendors.
  • Engage with existing clients to understand and document their usage of LEAP and related products.
  • Document recommendations to influence client training and marketing approaches.
  • Maintain knowledge of the LEAP product and its application to the legal industry.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelDocumentation

Posted 2024-10-24
Apply