Operations Manager
M
Manila RecruitmentProperty Management
PhilippinesFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Operations ManagementProcess improvement
Requirements
- Proven experience in operations, hospitality, property management, or real estate.
- Proficiency with property management tools (Hospitable, Monday.com, Turno, Airbnb, Vrbo, Google Drive).
- Exceptional attention to detail and ability to resolve issues.
- Strong leadership skills with experience in coaching and delegation.
- Hospitality-focused mindset.
- Excellent written and verbal communication skills.
- Highly proactive, autonomous, and self-directed work style.
- Strong analytical and process-improvement abilities.
- Ability to think strategically and operationally.
- Cultural fit for a long-term leadership position.
Responsibilities
- Lead, manage, train, and develop a team of independent contractors including Operations Coordinators and Property Care Concierge.
- Own daily operations to ensure tasks are completed and issues are resolved.
- Remove founders from day-to-day operations and recurring operational decisions.
- Hold team members accountable through coaching and performance management.
- Oversee property readiness, cleanliness, maintenance, and listing accuracy.
- Act as the primary point of contact for client operational matters.
- Lead onboarding operations for new property launches.
- Improve SOPs, technology integrations, and operational metrics for scalability.
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