Customer Service Specialist
R
RateHawkTravel Tech
Jakarta, Jakarta, Indonesia, Jakarta timeFull-TimeEntry
SalaryCompetitive Salary: base salary and bonus based on KPI.
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer serviceCRM
Requirements
- Upper Intermediate English level (spoken and written).
- Kindness, empathy, stress-resistance, politeness, and responsibility.
- Ability to learn quickly and stay results-focused.
- Functioning computer and microphone.
- Understanding of the travel business and booking systems is an advantage.
Responsibilities
- Help clients and partners to handle requests to cancel or change bookings through CRM system.
- Provide expert advice on bookings and products.
- Engage with suppliers, hotels, and clients via email and phone.
- Utilize CRM systems and internal databases.
View Full Description & ApplyYou'll be redirected to the employer's site
