Customer Service Specialist
New
R
RateHawkTravel Tech
India, 11.30 a.m. to 11.30 p.m ISTFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- CRMCustomer support
Requirements
- Upper Intermediate English proficiency (spoken and written)
- Kindness and empathy
- Stress-resistance
- Politeness and responsibility
- Quick learner
- Results-focused
- Functioning computer
- Functioning microphone
- Understanding of travel business and booking systems (advantage)
Responsibilities
- Receive and process partner requests for online transfer bookings
- Handle order changes and booking additional services
- Resolve incidents through CRM system
- Support partners with search and booking processes
- Interact with suppliers regarding bookings via email and phone
- Utilize CRM systems and internal databases
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