Sr HR Associate - Shared Services
Experience throughout Americas regionFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 2-4 years
- Required Skills
- MS OfficeData entry
Requirements
- 2-4 years of HR operations experience.
- Proficient in both written and verbal English & Spanish.
- Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies.
- Strong administration background.
- Literacy with MS Office.
- Shared Services experience supporting Americas region.
- Self-motivated and comfortable working independently in a fully remote setup.
- Strong organizational skills.
- 2+ years of experience working specifically within an HR Shared Services Center (HRSSC), Global Business Services (GBS), or a centralized call center environment.
Responsibilities
- Support key employee life cycle processes: onboarding, contract review and supporting payroll and benefits enrollment.
- Organize and maintain employee records via proprietary platform: input, update and maintain customer & professional personal data.
- Process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
- Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals.
- Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies.
- Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries.
- Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers.
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