Senior Solutions Engineer
New
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.Full-TimeSenior
Salary109,760 - 152,400 USD per year
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Job Details
- Experience
- 5+ years pre-sales experience or 6+ years of professional experience supporting technical products
- Required Skills
- Software DevelopmentRESTful APIs
Requirements
- 5+ years pre-sales experience selling complex, technical products OR 6+ years professional experience supporting technical products with customer-facing experience.
- Excellent communicator and presenter able to gain audience confidence.
- Ability to communicate complex topics to multiple levels of audience.
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
- Previous software development experience or working knowledge in relevant areas.
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Responsibilities
- Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
- Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
- Establish yourself as a trusted advisor by taking the lead on understanding customer technical pains.
- Design, demonstrate, and present innovative solutions that solve business challenges.
- Build and present interactive, complex customer product demonstrations.
- Contribute to the broader Twilio Solutions Engineering community through knowledge sharing and creating reusable materials.
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