Senior Content Operations Manager

New

Asia / UAE, Dubai / Taiwan, Taipei / Indonesia, Jakarta / Vietnam, Ho Chi Minh / Türkiye, IstanbulFull-TimeSenior

Salary not disclosed

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Job Details

5+ years of content operations experience, with a strong background in financial/investment platforms
Genuine market sensitivity — you follow macro trends, understand trading behavior, and can speak the language of investors
Proven project management skills: you've driven cross-functional projects, managed multiple stakeholders, and know how to write a clean retrospective
Strong user operations instincts: you think about user segmentation, lifecycle moments, and how content drives behavior
Data fluency: comfortable pulling and interpreting data
Fluency in English is required to be able to coordinate with overseas partners and stakeholders
Hands-on experience using AI tools (ChatGPT, Claude, Midjourney, etc.) to accelerate content workflows and quality

Own end-to-end content operations for market-related content,and leverage all related content to enhance user's experience and promo user conversion.
Monitor financial markets and crypto trends in real time; translate market movements into timely, accurate, and engaging content
Drive content projects across stakeholders (Academy, square, news) from brief to launch — keeping timelines tight and quality high
Build and maintain a content feedback loop using data: track engagement metrics, synthesize insights, and iterate fast
Apply AI tools effectively to scale content output — from ideation and drafting to localization and personalization
Collaborate with PM and engineering teams to define content-related product features and improvements
Develop content strategies aligned with user lifecycle stages — onboarding, activation, retention, and re-engagement

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