Commercial Account Manager

New
United States - Remote; This is a fully remote opportunity and can be worked from any location in the United States.Full-TimeMiddle
Salary50,000 - 65,000 USD per year
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Job Details

Experience
2-3 years
Required Skills
Account Management

Requirements

  • 2-3 years of proven relationship building & closing experience in a SaaS environment
  • Experience establishing strategic C-level relationships
  • Ability to run a full sales lifecycle within the SMB segment
  • Experience executing detailed product presentations and web demonstrations to C-level executives
  • Adept at identifying and utilizing internal resources to build brand awareness and close deals
  • Collaborative mentality
  • Superb listening skills to understand and overcome objections
  • High level of empathy
  • Experience managing, expanding, and renewing customer relationships
  • Consistent overachievement of quota and revenue goals
  • Demonstrated ability to conduct compelling on-site and virtual presentations

Responsibilities

  • Full-Cycle Account Ownership: manage commercial transactions including upsells, cross-sells, and renewals.
  • Driving Net-New Revenue: prospect within territory to identify, qualify, and close new ACV opportunities.
  • Account Planning: develop and execute success plans for high-value accounts.
  • Proactive Retention Management: monitor health to identify churn risks and implement save strategies.
  • Executive Relationship Building: cultivate ties with VPs and C-suite executives.
  • Forecasting & Pipeline Accuracy: provide leadership with monthly and quarterly revenue forecasts.
  • Market & Competitive Intelligence: monitor industry trends and competitor movements.
  • Collaborative Problem Solving: partner with Customer Success, Product, and Support teams.
  • Segmented Renewal Strategy: partner with Renewal Account Managers to manage lower-spend accounts.
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50,000 - 65,000 USD per year
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